JOB TYPE: Full Time

DURATION: 1 year (remote)

JOB DESCRIPTION

The Technical Project Manager (TPM) is hands-on and accountable for one or more large, diverse, and complex projects in the Hyperscale Data Center industry in the areas of information technology, quality improvement, strategic objectives, and goals.

This role requires expert level communication, organization, and critical thinking skills. A self-starter, with the ability to track and manage multiple tasks and competing priorities, is required. The applicant must be well organized, with solid experience providing executive level presentations and status reporting.

Specific responsibilities include:

• Works directly with end customer representatives to understand their organization at all facets (business model, processes, and users) and translate their requirements for the internal software development team.
• Serves as a subject matter expert for their assigned product/project capable of performing demonstrations and explaining features and benefits.
• Engages actively in the software development lifecycle for their project performing quality assurance activities as required to ensure quality product delivery for their end customer.
• Manages all aspects of projects with direct accountability.
• Develops and leads the project team to the delivery of successful project outcomes.
• Builds and manages multiple, multi-functional collaborative projects and/or work teams.
• Coordinates the activities of multi-functional teams, as well as the project budget, task dependencies and schedule.
• Scope, risk, and issue management, including documenting, communicating, and facilitating resolutions or mitigation plans.
• Develops, initiates, and manages a communication plan, including regular project status reports.
• Delivers appropriate integration, training and implementation plans and activities.
• Manages stakeholders and multiple project teams in the context of a single project.
• Develops root cause analyses and process improvement plans.
• Identifies, delivers and documents organizational, application and human workflows that contribute to policy and procedure updates throughout each project.
• Prepares and delivers presentations to senior leadership, management, and stakeholders.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Development Life-cycle expertise in multiple development environments required by business objectives - possesses up-to-date knowledge of technological developments in the industry.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Extraordinary written and verbal communication skills.
• Organizational competencies and project management skills to keep projects and processes on track.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.
• Experience leading large, diverse, and often complex projects is required.
• Ability to effectively present and gather information at meetings.

REQUIRED QUALIFICATIONS

• Ability to translate conceptual thinking into project definitions and requirements.
• Demonstrated ability to manage projects with multiple project teams, product development lifecycle, or quality lifecycle.
• Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.
• Ability to exercise sound political and environmental judgment as appropriate to support successful project implementation.
• Demonstrated knowledge and skills in assessing and mitigating risks.
• Working familiarity with MS Office 365

PREFERRED QUALIFICATIONS

• Experience driving the development of system software solutions to client objectives.
• Education and experience with Project Management methodology based on Project Management principles.
• Knowledge of the Data Center and/or Telecommunications industry.
• Knowledge of the latest product or software development best-practices and existing quality assurance standards.
• Understanding of Software Development Life Cycles.
• PMI Project Management Professional (PMP) Certification preferred (but not required).
• Experience working with process improvement methodologies such as Six Sigma or Lean preferred.
• Experience managing projects with multiple project teams, product development lifecycle, or quality lifecycle.

LOCATION: Virtual (No sponsorship is available currently.)

EDUCATION/CERTIFICATION

• Bachelor's degree or an equivalent combination of education and relevant experience is preferred but not required.
• 3-5+ years of experience in people and resource management are essential to the position

JOB TYPE: Full Time

DURATION: 1 year (remote)

JOB DESCRIPTION

The Systems Engineer role serves as a “hands on” subject matter expert for a large, diverse, and complex project in the Hyperscale Data Center industry, performing modeling of data center environments. This role requires excellent communication, organization, and critical thinking skills. The applicant must be well organized, perform tasks with precision and attention to detail.

Specific responsibilities include:

• Performs measurements and calculations necessary to model data center environments in an in-house data center management system.
• Obtains data from various systems, performing data transformation as necessary in tools such as Microsoft Excel to import in an in-house data center management system.
• Serves as a subject matter expert for their assigned product/project capable of performing demonstrations and explaining features and benefits.
• Works directly with end customer representatives to understand their organization at all facets (business model, processes, and users) and translate their requirements for the internal software development team, as necessary.
• Engages actively in the software development lifecycle for the system, performing quality assurance activities as required to ensure quality product delivery.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Excellent written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• MS Office 365 experience, specifically Microsoft Excel.
• Demonstrated ability to take initiative, prioritize work, manage time, and respond effectively to a rapidly changing environment.

PREFERRED QUALIFICATIONS

• Knowledge of the Data Center and/or Telecommunications industry.
• Experience performing “take off” measurements from drawings.
• Prior experience reviewing technical drawings such as electrical drawings, floor plans and cable tray layout diagrams.
• Experience obtaining scaled measurements using BlueBeam Revu, Fox It PDF and/or Adobe Acroba.t

LOCATION: Virtual (No sponsorship is available currently).

EDUCATION/CERTIFICATION

• A Bachelor’s degree or an equivalent combination of education and relevant experience preferred, but not required.

JOB TYPE: Full Time

DURATION: 1 year (remote)

ADDITIONAL REQUIREMENTS: US Citizen ONLY, Capable of passing required background check.

JOB DESCRIPTION

The Support Engineer role serves as a subject matter expert (SME) and problem solver for a large, diverse, and complex project in the Hyperscale Data Center industry, providing “customer delight” through application and infrastructure troubleshooting. This role requires excellent communication, organization, and critical thinking skills. The applicant must be well organized, perform tasks with precision and attention to detail.

Specific responsibilities include:

• Works independently with little to no direct supervision in performing analysis, diagnosis, and resolution of custom web applications and services.
• Acts as a technical liaison for systems support and implementation. Provides an effective interface among users, third parties and customer partners in evaluating technical issues and products.
• Responsible for working with the business units supported to understand the business impact of support issues.
• Updates and closes trouble tickets and service requests.
• Technical documentation of hardware/software additions or changes as needed.
• Serves as a subject matter expert for their assigned product/project capable of performing demonstrations and explaining features and benefits.
• Engages actively in the software development lifecycle for the system, performing quality assurance activities as required to ensure quality product delivery.
• Other project/customer work as required from time to time.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Extraordinary written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• Strong experience with configuration, administration and troubleshooting of Microsoft Windows Server
• Strong experience with Microsoft SQL Server functions (example: running queries and scripts, executing stored procedures and more).
• Experience working with Amazon Web Services.
• Working familiarity with MS Office 365.
• Experience working with Microsoft Internet Information Services (IIS).
• General networking knowledge in an Enterprise environment, understanding of ports, protocols and services and firewall rule configuration.

PREFERRED QUALIFICATIONS

• Knowledge of the Data Center and/or Telecommunications industry.

LOCATION: Virtual (No sponsorship is available currently).

EDUCATION/CERTIFICATION

• Degree in Computer Science, IT or related discipline preferred, but not required.

JOB TYPE: Full Time

DURATION: 1 year (remote)

ADDITIONAL REQUIREMENTS: US Citizen ONLY, Capable of passing required background check.

JOB DESCRIPTION

The Software Engineer - Operations role serves as a “hands on” subject matter expert for a large, diverse, and complex project in the Hyperscale Data Center industry, performing modeling of data center standards in an internal tool. This role requires excellent communication, organization, and critical thinking skills. The applicant must be well organized, perform tasks with precision and attention to detail.

Specific responsibilities include:

• Reviews proprietary data center cabling standards (similar to Building Industry Consulting Service International (BICSI) standards) and converts them to business logic in an internal/proprietary tool.
• Performs development to implement logic and capabilities necessary for internal/proprietary tool to virtually execute a cabling standard.
• Obtains data from various systems, performing data transformation as necessary in tools such as Microsoft Excel to import in an in-house data center management system.
• Serves as a subject matter expert for their assigned product/project capable of performing demonstrations and explaining features and benefits.
• Works directly with end customer representatives to understand their organization at all facets (business model, processes, and users) and translate their requirements as necessary into the internal tool.
• Development utilizing established development tools, guidelines and conventions including but not limited to C#, ASP.NET, SQL Server.
• Engages actively in the software development lifecycle for the system, performing quality assurance activities as required to ensure quality product delivery.
• Implement, maintain, and enhance DevOps development, build, and testing tools.
• Creating technical specifications and test plans
• Participate in constructive peer reviews of the software creation process.
• Other project/customer work as required from time to time.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Extraordinary written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• Design and development expertise in C# ASP.NET and SQL Server
• Database design and development (Microsoft SQL Server).
• Experience with basic Microsoft SQL Server functions (example: running queries, scripts and restoring databases).
• Working familiarity with MS Office 365.

PREFERRED QUALIFICATIONS

• Knowledge of the Data Center and/or Telecommunications industry.
• Prior experience reviewing technical drawings such as electrical drawings, floor plans and cable tray layout diagrams.

LOCATION: Virtual (No sponsorship is available currently.

EDUCATION/CERTIFICATION

• A bachelor’s degree or an equivalent combination of education and relevant experience preferred, but not required.

JOB TYPE: Full Time

DURATION: 1 year (remote)

ADDITIONAL REQUIREMENTS: US Citizen ONLY, Capable of passing required background check.

JOB DESCRIPTION

The Report Specialist role works closely with leadership for a complex project in the Hyperscale Data Center industry, performing modeling, query and report generation to support forecasting and management decision making. The applicant must be well organized, perform tasks with precision and attention to detail.

Specific responsibilities include:

• Participates in discovery processes with project stakeholders to identify requirements, expected outcomes and metric information needed for query or report development.
• Support extraction, transformation and loading of data from various data sources.
• Perform timely execution and delivery of data to stakeholders based on provided schedule.
• Obtains data from various systems, performing data transformation as necessary in tools such as Microsoft Excel.
• Works directly with end customer representatives to understand their organization and translate their requirements as necessary into metrics and reporting.
• Other project/customer work as required from time to time.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Extraordinary written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• Working knowledge and experience using Structured Query Language (SQL)
• Database design and development (Microsoft SQL Server).
• Experience with basic Microsoft SQL Server functions (example: running queries, scripts and restoring databases).
• Working familiarity with MS Office 365.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a US security clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.

PREFERRED QUALIFICATIONS

• Experience in data management and visualization using at least one data visualization software (Tableau, Power BI, etc.)
• Working knowledge and experience using Amazone RedShift LOCATION: Virtual No sponsorship is available currently.

EDUCATION/CERTIFICATION

• N/A

JOB TYPE: Full Time

DURATION: 1 year (remote)

ADDITIONAL REQUIREMENTS: US Citizen ONLY, Capable of passing required background check.

JOB DESCRIPTION

The Quality Assurance Engineer role serves as a subject matter expert (SME) and is responsible for ensuring that our external and internal requirements for software products and services are met for a large, diverse, and complex project in the Hyperscale Data Center industry. This role requires excellent communication, organization, and critical thinking skills. The applicant must be well organized, perform tasks with precision and attention to detail.

Specific responsibilities include:

• Engages actively in the software development lifecycle for the system, performing quality assurance activities to ensure quality product delivery.
• Works independently with little to no direct supervision in performing analysis, diagnosis, and testing of custom web applications and services.
• Technical documentation of hardware/software additions or changes as needed.
• Development of test methodologies and plans for new product functions/features under development.
• Isolates, reproduces, and tracks software issues and verifies fixes.
• Maintain and modify test environment and configurations as needed, creating new test environments and configurations to meet test case or problem recreation requirements.
• Document test results and manage defects and test case repositories to assist in the continuous improvement and modification of software.
• Be flexible and able to switch context by prioritization and urgency.
• Acts as the escalation point for all testing related issues, provide the QA perspective, status reporting and escalate issues to responsible stakeholders, as well as ensure standard, and consistent, QA processes are followed.
• Other project/customer work as required from time to time.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Extraordinary written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• 3+ years of professional experience as a test engineer with experience testing both software and hardware.
• Experience working with .NET web applications, services and applications.
• Experience working with Microsoft Internet Information Services (IIS).
• Experience with basic Microsoft SQL Server functions (example: running queries, scripts and restoring databases).
• General networking knowledge in an Enterprise environment, understanding of ports, protocols and services and firewall rule configuration.
• Experience with Windows Desktop and Server environments.
• Experience with Configuration management, defect tracking, test plans, test protocols, and test execution.
• Working familiarity with MS Office 365. PREFERRED QUALIFICATIONS
• Knowledge of the Data Center and/or Telecommunications industry.
• Experience with Test Automation tools.
• Experience working with Amazon Web Services

LOCATION: Virtual (No sponsorship is available currently).

EDUCATION/CERTIFICATION

• Degree in Computer Science, IT or related discipline preferred, but not required.

JOB TYPE: Full Time

DURATION: 1 year (remote)

ADDITIONAL REQUIREMENTS: US Citizen ONLY, Capable of passing required background check.

JOB DESCRIPTION

The Documentation Specialist role works closely with the project team for a complex project in the Hyperscale Data Center industry. The Documentation Specialist serves as a subject matter expert (SME), creating system documentation and training resources for technical and non-technical end users across a variety of roles. The applicant must be well organized, perform tasks with precision and attention to detail.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Extraordinary written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently.
• Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• Working knowledge and ability to create video content.
• Experience developing training material and plans for technical and non-technical staff.
• Experience authoring instructional materials, defining learning objectives, and developing knowledge assessments.
• Strong computer skills with expertise in Microsoft Word, Excel, and PowerPoint.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a US security clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.

PREFERRED QUALIFICATIONS

• Experience with one or more video creation and editing tools such as Open Broadcaster Software (OBS), Adobe Premier or any commonly available video recording system.
• Experience designing and developing learning strategies.

LOCATION: Virtual (No sponsorship is available currently).

EDUCATION/CERTIFICATION

• N/A

JOB TYPE: Full Time

DURATION: 1 year (remote)

ADDITIONAL REQUIREMENTS: US Citizen ONLY, Capable of passing required background check.

JOB DESCRIPTION

The Cabling Systems Design Engineer role serves as a “hands on” subject matter expert for a large, diverse, and complex project in the Hyperscale Data Center industry, performing modeling of data center standards in an internal tool. This role requires excellent communication, organization, and critical thinking skills. The applicant must be well organized, perform tasks with precision and attention to detail.

Specific responsibilities include:

• Reviews proprietary data center cabling standards (similar to Building Industry Consulting Service International (BICSI) standards) and converts them to business logic in an internal/proprietary tool.
• Performs required configuration, test, and review to implement logic and capabilities necessary for internal/proprietary tool to virtually execute a cabling standard.
• Obtains data from various systems, performing data transformation as necessary in tools such as Microsoft Excel to import in an in-house data center management system.
• Serves as a subject matter expert for their assigned product/project capable of performing demonstrations and explaining features and benefits.
• Works directly with end customer representatives to understand their organization at all facets (business model, processes, and users) and translate their requirements as necessary into the internal tool.
• Engages actively in the software development lifecycle for the system, performing quality assurance activities as required to ensure quality product delivery.
• Creating technical specifications and test plans as necessary.
• Other project/customer work as required from time to time.

SKILLS AND ABILITIES

• Self-starter with ability to meet timelines with minimal supervision.
• Analytical and mathematical mind, capable of evaluating and solving various complex problems, yet biased to action.
• Extraordinary written and verbal communication skills.
• Demonstrates a positive team spirit with collaboration, feedback, mentoring, and coaching.
• Attention to customer-first ideology driving customer delight.
• Able to prioritize and handle multiple tasks/projects simultaneously.
• Demonstrates “can-do” attitude, organization, and time management skills.
• Resourceful ability to solve problems quickly and efficiently. • Delivery using iterative methodology and standard tools and processes.

REQUIRED QUALIFICATIONS

• Working familiarity with MS Office 365.
• US Citizenship or US Permanent Residency with the ability to obtain and maintain a US security clearance is required. For Permanent Residents, this means having resided in the US for at least 3 of the past 5 years.

PREFERRED QUALIFICATIONS

• Knowledge of the Data Center and/or Telecommunications industry.
• Prior experience reviewing technical drawings such as electrical drawings, floor plans and cable tray layout diagrams.
• Prior experience with copper and fiber optic cabling in a data center environment.

LOCATION: Virtual (No sponsorship is available currently).

EDUCATION/CERTIFICATION

• A bachelor’s degree OR an equivalent combination of education and relevant experience preferred, but not required.
• BICISI INSTF, TECHNICIAN or RCDD certification a plus, but not required.